Shipping Information
Last updated: April 2026
Delivery Partners
We partner with trusted delivery service providers to ensure your fitness supplements reach you safely and on time. Our shipping partners include:
Ekart LogisticsDelhiveryBlue DartIndia PostProfessional Couriers
Delivery Timelines
| Delivery Type | Delivery Time | Shipping Cost |
|---|---|---|
| Standard Delivery | 5-7 business days | ₹49 |
| Express Delivery | 2-3 business days | ₹99 |
| Same Day Delivery | Same day (orders before 12 PM) | ₹149 |
| Free Shipping | 5-7 business days | FREE on orders above ₹999 |
Delivery Areas
We deliver across India. Delivery times may vary based on your location:
- Metro Cities: 3-5 business days
- Tier 1 Cities: 4-6 business days
- Tier 2 & 3 Cities: 5-8 business days
- Remote Areas: 7-12 business days
Shipping Process
- Order Confirmation: You receive an email/SMS confirming your order
- Payment Verification: Once payment is verified, your order is processed
- Packing: Products are carefully packed in secure, damage-resistant packaging
- Shipment: Tracking number is shared via email/SMS
- In Transit: Track your order using the tracking link
- Delivery: Package is delivered to your specified address
Order Tracking
Track your order easily:
- Use the tracking link sent to your email/SMS
- Track directly from your account under "My Orders"
- Contact our support for assistance
Packaging Quality
We ensure your supplements reach you in perfect condition:
- Secure Packaging: Products are sealed in tamper-proof packaging
- Temperature Control: Insulated packaging for temperature-sensitive products
- Shock Protection: Cushioning materials to prevent damage during transit
- Discreet Delivery: Plain packaging for privacy
Delivery Instructions
- Please provide a complete delivery address with landmark
- Ensure someone is available to receive the package
- Keep your phone number accessible for delivery coordination
- Verify the package before accepting delivery
Failed Delivery
If delivery fails due to reasons like wrong address or unavailability, our delivery partner will:
- Attempt delivery 2 more times
- Leave a notification with re-delivery instructions
- Contact you to reschedule
Unclaimed packages will be returned to us. Contact support to reschedule or cancel your order.
Contact Us
For shipping-related queries, contact us:
- Email: support@thepowertrainer.com
- Phone: +91 98765 43210
- Hours: Mon-Sat, 9AM-6PM